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Terms of Service

Last updated: April 20, 2026

1. Acceptance of Terms

By accessing, browsing, or using Matcha Alert Club (the "Service", "Platform", "we", "us", or "our"), you ("User" or "you") agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you and Matcha Alert Club. By creating an account, you affirm that you are at least 16 years of age and have the legal capacity to enter into this agreement.

2. Description of Service

Matcha Alert Club is a product availability tracking and notification service that:

  • Monitors publicly available stock information from third-party tea retailers and brands
  • Sends email and push notifications when tracked matcha products become available
  • Provides a watchlist for tracking your favorite premium Japanese matcha products
  • Offers product browsing, brand information, and availability data

Important Disclaimer: The Service tracks product availability from external third-party websites. We do not sell matcha products, process product orders, or control the inventory or pricing of third-party retailers. All purchases are made directly with the respective tea retailers.

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must create an account by providing a valid email address and password. You may optionally provide your name for personalization.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information to maintain its accuracy.

4. Service Availability and Modifications

4.1 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may update features, change the user interface, add or remove tracked retailers, or alter notification methods.

4.2 No Warranty of Availability

While we strive for continuous availability, we do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. Scheduled maintenance, technical issues, or third-party dependencies may cause temporary unavailability.

4.3 Service Discontinuation

If we permanently discontinue the Service, we will provide at least 30 days' notice via email. In the event of discontinuation, all users (both free and premium) will lose access to the Service.

Refunds: Due to the one-time payment model and digital nature of the service, no refunds will be provided for premium tier purchases made more than 3 days before the discontinuation announcement. If you purchased premium within 3 days of the discontinuation announcement, you may request a refund under our standard 3-day money-back guarantee.

5. Acceptable Use and Prohibited Conduct

You agree NOT to:

  • Abuse the Service: Create excessive alerts, overwhelm our infrastructure, or use the Service in a manner that disrupts normal operations
  • Scrape or harvest data: Use automated tools (bots, scrapers, crawlers) to extract data from the Service without written permission
  • Reverse engineer: Attempt to decompile, disassemble, or reverse engineer any part of the Service
  • Resell or redistribute: Resell, sublicense, or redistribute alerts, notifications, or data from the Service
  • Impersonate others: Impersonate any person or entity, or falsely represent your affiliation with any person or entity
  • Violate laws: Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
  • Interfere with security: Attempt to gain unauthorized access to our systems, networks, or other users' accounts
  • Transmit harmful content: Upload, transmit, or distribute viruses, malware, or other malicious code

Violation of these prohibitions may result in immediate account termination and, where applicable, legal action.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service, including its design, features, functionality, text, graphics, logos, icons, and software, is owned by Matcha Alert Club and is protected by international copyright, trademark, and other intellectual property laws. All rights not expressly granted to you are reserved by us.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms.

6.3 Trademarks

"Matcha Alert Club" and our logos are trademarks. Product names, brand names, and logos displayed on the Service belong to their respective owners. Nothing in these Terms grants you any right to use our trademarks or those of third parties.

7. Third-Party Websites and Content

The Service contains links to third-party websites (tea retailers, brand websites). We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we are not liable for any damage or loss caused by your use of or reliance on any third-party websites or content.

All purchases of matcha products are made directly with third-party retailers. We are not a party to those transactions and have no responsibility for product quality, delivery, refunds, or customer service related to your purchases.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Service will be uninterrupted, timely, secure, or error-free
  • Warranties regarding the accuracy, reliability, or completeness of stock information, pricing, or product data
  • Warranties that alerts and notifications will be delivered instantly or without delay

We do not guarantee that:

  • Alerts will always be accurate or timely
  • You will be able to purchase products even if alerted
  • Third-party retailer websites will remain accessible or maintain their current structure
  • Scraped or tracked data reflects real-time inventory

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL MATCHA ALERT CLUB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or business opportunities
  • Missed product purchases due to delayed or failed alerts
  • Emotional distress or disappointment from out-of-stock products
  • Service interruptions, errors, or unavailability
  • Unauthorized access to or alteration of your data

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • The amount you paid to us in the 12 months prior to the event giving rise to the liability, OR
  • $30 USD

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Matcha Alert Club, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any rights of any third party
  • Your violation of any applicable laws or regulations
  • Any content you submit or transmit through the Service

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Payment Terms

Matcha Alert Club offers both free and paid tiers:

  • Free Tier: Basic features at no cost
  • Premium Tier: One-time payment for lifetime access to premium features

11.1 Pricing and Billing

All fees are stated in USD. Our premium tier requires a one-time payment only - there are no recurring subscriptions or monthly charges. By purchasing the premium tier, you authorize us (or our payment processor) to charge your payment method for the one-time fee.

11.2 Payment Processing

Payments are processed by third-party payment providers (e.g., Stripe, Whop). We do not store your credit card information. By providing payment information, you represent that you are authorized to use the payment method.

11.3 Refund Policy

We offer a 3-day money-back guarantee for all premium tier purchases. If you are not satisfied with the Service within 3 days of your purchase, you can request a full refund.

For complete details, including how to request a refund and exceptions, please see our Refund Policy.

Before purchasing, we encourage you to:

  • Try the free tier to familiarize yourself with the service
  • Review the features included in the premium tier
  • Contact us at support@matchaalertclub.com if you have any questions

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us at legal@matchaalertclub.com or using the account deletion feature in your Dashboard (if available).

12.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including if:

  • You violate these Terms or our policies
  • Your account has been inactive for an extended period
  • We suspect fraudulent, abusive, or unlawful activity
  • We discontinue the Service

12.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account data, including alerts, watchlists, and preferences, in accordance with our data retention policies. Sections of these Terms that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

13.2 Jurisdiction

You agree that any legal action or proceeding arising from or related to these Terms or the Service shall be brought in the state or federal courts located in California, United States. You consent to the personal jurisdiction of such courts and waive any objection to venue.

13.3 Informal Resolution

Before filing any formal legal action, you agree to first contact us at legal@matchaalertclub.com and attempt to resolve the dispute informally for at least 30 days.

13.4 Exception for Small Claims

Either party may bring a claim in small claims court in accordance with applicable law, provided the claim qualifies and is brought in the proper jurisdiction.

14. Modifications to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

  • Posting the updated Terms on this page with a new "Last Updated" date
  • Sending an email notification to the address associated with your account

Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Matcha Alert Club regarding the Service, and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

15.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms or any rights under them without restriction.

15.5 Force Majeure

We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet service provider failures, or third-party website outages.

15.6 Language

These Terms are written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

16. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us: